FOR IMMEDIATE RELEASE:
GARY THOMPSON AGENCY NAMED TRUSTED CHOICE® AGENCY OF THE YEAR
Lincoln, Neb. (Oct 9, 2014) -- The Independent Insurance Agents of Nebraska (IIAN) presented annual awards at the association’s 107th Annual Convention on Oct. 2 in Lincoln.
Gary Thompson Agency was named the “Trusted Choice® Agency of the Year” for 2014, in recognition of making the Trusted Choice® Pledge of Performance the centerpiece of their relationships with their customers, and promoting the Trusted Choice® standards of ethics and excellent customer service at all of the agency’s 13 offices, and on its web site.
Gary Thompson Agency is based in Red Cloud, with locations in Blue Hill, Curtis, Deshler, Grand Island, Hastings, Hildreth, Kearney, Lincoln, and Minden, Nebraska, as well as in Lebanon, Kansas.
Independent Insurance Agents of Nebraska is a non-profit trade association, representing over 2,000 Trusted Choice® independent insurance agents and their employees. IIAN members offer their clients choice, customization, and claims assistance with a variety of insurance companies in all lines of insurance – property, casualty, life, and health.
# # #
Trusted Choice® Pledge of Performance
Trusted Choice® agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, broad choice of products and unparalleled advocacy.
As a Trusted Choice® agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall:
• Work with you to identify the insurance and financial services that are right for you, your family or your business and use our access to multiple companies to deliver those products.
• Guide you through the claims process for a prompt and fair resolution of your claim.
• Help you solve problems related to your coverage or account.
• Explain the coverages and options available to you through our agency, at your request.
• Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
• Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.
• Use our experience and multiple company relationships to customize your coverage as needed.
• Commit our staff to continuing education so they may be more knowledgeable in serving you.
• Treat you with respect and courtesy.
• Conduct our business in an ethical manner.
We pledge this to you, our clients and ask that you let us know if we fail to meet our commitment, so we may take corrective action.