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CISR Designation


CISR Designation

The Certified Insurance Service Representative (CISR) Program trains new agents and CSRs to better understand and analyze risks and exposures. The CISR program is powered by IIAN and The National Alliance for Insurance Education & Research and provides up-to-date information that will immediately improve your daily interactions with customers and clients. 

CISR courses are approved for 7 CEUs in Nebraska and Iowa. In 2022, most are available either in-person or via live simulcast webinar.


 To earn the CISR designation, you must complete five of the following courses and exams within three years. To retain the designation, simply attend one of the courses (no exam required) each year after that:
  • Commercial Casualty I - CGL, Additional Insureds
  • Commercial Casualty II - BAP, WC, Excess Liability
  • Insuring Commercial Property
  • Insuring Personal Auto Exposures
  • Insuring Personal Residential Property
  • Personal Lines Miscellaneous
  • Agency Operations
  • Elements of Risk Management
  • Life & Health Essentials   

CISR Elite is a distinguished designation for agents that want to show they have taken the extra step. To earn CISR Elite, you must complete all nine of the above courses and exams within three years after completing your sixth course. 


Exam Information:   We have been working with The National Alliance to grant you access to the corresponding online CISR exam should you choose to take the exam.  The exam will be available to you through your PROfile page beginning at 4:15 p.m. the day of the class through Thursday at 11:59 p.m. CT the week following the class. The equipment for taking the exam will not be provided to participants. Those who would like to stay after class and take the exam will need to bring with them their own electronic devices. Additional time will be given after class to go over the exam review. This extra time is optional if you need it to ask questions. If there is any issue with the timing, please contact the National Alliance as soon as possible

CISR online exams require a proctorYou need an individual to proctor you while you take the online exam. If you are taking the exam immediately following class, your instructor will serve as your proctor. They fill out the proctor affidavit after you submit the exam acknowledging that they served as a proctor for you and all rules and processes were followed accordingly. Click here to read the National Alliance's Proctor Rules for Nebraska.

Want to take a course on your own?  Click here to access self-study CISR courses. 

Staff Contact:

Carol McClelland, CAE


Our 2022 CISR Class Schedule is now available!

View 2022 Schedule