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CISR Designation


CISR Designation

The Certified Insurance Service Representative (CISR) Program trains new agents and CSRs to better understand and analyze risks and exposures. The CISR designation is managed by The National Alliance for Insurance Education & Research and provides up-to-date information that will immediately improve your daily interactions with customers and clients.

Classes scheduled after April 10 are still available for registration. Please call the IIAN office with questions.
 CISR courses are available online for self-study from The National Alliance - click Self-Study Courses

Nomination and Entry Forms for the 2020 Oustanding CSR of the Year® Award are due May 1, 2020!  Scroll down for details. 

To earn the CISR designation, you must complete five of the following courses and exams within three years. To retain the designation, simply attend one of the courses (no exam required) each year after that:

  • Commercial Casualty I - CGL, Additional Insureds
  • Commercial Casualty II - BAP, WC, Excess Liability
  • Insuring Commercial Property
  • Insuring Personal Auto Exposures
  • Insuring Personal Residential Property
  • Personal Lines Miscellaneous
  • Agency Operations
  • Elements of Risk Management
  • Life & Health Essentials   

CISR Elite is a distinguished designation for agents that want to show they have taken the extra step. To earn CISR Elite, you must attend all nine of the above courses and exams within the three-year period.


Staff Contact:

Cameron Iwan


CISR Schedule



The Outstanding CSR of the Year® award is given to an exceptional insurance professional who has distinguished themselves through their commitment and contributions to the industry. Nominate your best customer services representatives or account managers to compete for the Outstanding CSR of the Year® award.  Entry Deadline:  May 1, 2020