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CISR Designation

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CISR Designation


The Certified Insurance Service Representative (CISR) Program trains new agents and CSRs to better understand and analyze risks and exposures. The CISR designation is managed by The National Alliance for Insurance Education & Research and provides up-to-date information that will immediately improve your daily interactions with customers and clients. 

CISR courses are approved for 7 CEUs in Nebraska and Iowa, and in 2021 most are available either in person, or via live simulcast webinar 




 To earn the CISR designation, you must complete five of the following courses and exams within three years. To retain the designation, simply attend one of the courses (no exam required) each year after that:
  • Commercial Casualty I - CGL, Additional Insureds
  • Commercial Casualty II - BAP, WC, Excess Liability
  • Insuring Commercial Property
  • Insuring Personal Auto Exposures
  • Insuring Personal Residential Property
  • Personal Lines Miscellaneous
  • Agency Operations
  • Elements of Risk Management
  • Life & Health Essentials   

CISR Elite is a distinguished designation for agents that want to show they have taken the extra step. To earn CISR Elite, you must attend all nine of the above courses and exams within the three-year period.


Exam Information:   Exams for all In-Person/Simulcast will be administered on-line.  The exam will be available to you beginning at 12:01 am CST on the Monday following this course and will be open for three days until 11:59 pm on Wednesday. If there is any issue with the timing, please contact the National Alliance as soon as possible.

CISR online exams require a proctor. You need an individual to proctor you while you take the online exam. They fill out the proctor affidavit after you submit the exam acknowledging that they served as a proctor for you and all rules and processes were followed accordingly. Due to COVID-19, the proctoring rules have been relaxed so that you may use a family member and/or significant other as your proctor. You are also welcome to use an online proctoring system such as MonitorEDU.com.