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CISR Designation


CISR Designation

The Certified Insurance Service Representative (CISR) Program trains new agents and CSRs to better understand and analyze risks and exposures. The CISR program is powered by IIAN and The National Alliance for Insurance Education & Research and provides up-to-date information that will immediately improve your daily interactions with customers and clients. 

Most CISR courses are approved for 7 CEUs in Nebraska*.  Most are available either in-person or via live simulcast webinar.  

*State CE credit is approved in all states through The National Alliance. To determine specific credits for your state go to the CE Guide

* The Agency Operations course is approved for 5 General or 5 Ethics CEUs in Nebraska.


 To earn the CISR designation, you must complete five of the following courses and exams within three years. To retain the designation, simply attend one of the below courses (no exam required) each year after that. 
If you qualify for Tenured or Emeritus status (see bottom of this page) the update requirement can change to every other year or it can even be waived.
  • Commercial Casualty I - CGL, Additional Insureds
  • Commercial Casualty II - BAP, WC, Excess Liability
  • Insuring Commercial Property
  • Insuring Personal Auto Exposures
  • Insuring Personal Residential Property
  • Other Personal Lines Solutions
  • Agency Operations
  • Elements of Risk Management
  • Life & Health Essentials   

CISR Elite is a distinguished designation for agents that want to show they have taken the extra step. To earn CISR Elite, you must complete all nine of the above courses and exams within three years after completing your sixth course. 


Exam Information:   We have been working with The National Alliance to grant you access to the corresponding online CISR exam should you choose to take the exam.  The exam will be available to you through your PROfile page beginning at 4:15 p.m. the day of the class through Thursday at 11:59 p.m. CT the week following the class. The equipment for taking the exam will not be provided to participants. Those who would like to stay after class and take the exam will need to bring with them their own electronic devices. Additional time will be given after class to go over the exam review. This extra time is optional if you need it to ask questions. If there is any issue with the timing, please contact the National Alliance as soon as possible

CISR online exams require a proctorYou need an individual to proctor you while you take the online exam. If you are taking the exam immediately following class, your instructor will serve as your proctor. They fill out the proctor affidavit after you submit the exam acknowledging that they served as a proctor for you and all rules and processes were followed accordingly. Click here to read the National Alliance's Proctor Rules for Nebraska.

Want to take a course on your own?  Click here to access self-study CISR courses. 


In recognition of the many milestones and achievements National Alliance designees have made in their successful careers, the Board of Governors initiated the Tenured status in 2011.  Therefore, this special recognition of tenure has been granted to CIC, CRM, CPRM, CISR, and CSRM designees who have met the following criteria:

  1. Held the designation for 25 or more years.
  2. CIC, CRM, CPRM, CISR, and CSRM designees who have not held the designation for 25+ years but are 70 years old or older.
  3. Designation is in good standing.
  4. Membership dues are current.

These National Alliance designees will be eligible for tenured status and may maintain their designation by paying dues every year and attending a qualified program every other year.



A status available to designees who are ready to retire, but not ready to give up the designation for which they worked so diligently and maintained for so many years. Emeritus status is maintained with annual dues payment and no annual update is required. The Emeritus status guidelines are:

  1. Candidates must be retired from the insurance or risk management industry
  2. Years you held the designation plus age must equal 70 or greater. 
  3. Must be dues-paid members in good standing.

Staff Contact:


View our 2024 CISR Class Schedule below!

View  CISR  Schedule