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Sep 22
Partner Spotlight - North Star Mutual Insurance Company

North Star Mutual Insurance Company is a Minnesota based regional insurance carrier specializing in Farm, Home, Auto and Small Business Insurance Products. North Star, formed in 1920, is celebrating a century of service this year. “One hundred years is quite an achievement," said Jeff Mauland, CEO, “and I am proud that our policyholders, agents, and employees who have contributed to the company's success over the years can all celebrate in this legacy." Over the past 100 years, the company has survived The Great Depression, a World War, numerous recessions and unprecedented technology advances.

This year has brought on a new set of challenges with the Covid-19 pandemic having a major impact on how we all live our daily lives. In response to changing driving habits, North Star Mutual began offering a 10% “Stay at Home” Discount on auto policies June 1st, 2020, which will run through May 31st, 2021. The majority of staff has also shifted to working remotely. “Our goal is to continue to respond to claims and meet the ongoing needs of our agents and policyholders while doing what we can to support the health and safety of our staff and community,” said Pete Hellie, President, “we are lucky to be a part of an essential industry and continue to experience growth during this difficult time.”

Today the company writes over $450 million in premium and insures over 330,000 policyholders across eight states. All business is written through a network of more than 1,500 independent agency partners located throughout the operating territory.

“Independent Agents have built our company and are vital to our success," said Jeff Mauland. “We are committed to our agency partners who are in the best position to meet the needs of their policyholders."

Uniquely located in the small farming community of Cottonwood, North Star prides itself on its rural values and personable service. The company has been a recognized leader in the agricultural insurance market and has had a historic emphasis on insuring farm and rural properties in the Upper Midwest.

“We have many excellent, long-term relationships with our agents and are grateful for the outstanding support we have received over the years," said Jeff Mauland. “Our rural location provides us with a very experienced, dedicated and caring staff which, combined with user-friendly technology, are keys to our success. Agents appreciate and value our consistency in claims handling, product and policy service." Agents Meetings and Advisory Councils are also held each year to stay current on issues important to agents.

North Star is proud of its financial stability and strong commitment to serving agents and policyholders. The company is rated A+ Superior by A.M. Best and in 2020 was again selected as a Wards Top 50 Property/Casualty Insurance Company for the 16th consecutive year. North Star looks forward to its continued commitment of working closely with its agency partners in the years to come.

Click here​ to visit North Star Mutual Insurance Company's Partner Directory page.


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