Did you know that ADA & Website Accessibility focus is resulting in an extremely high level of litigation for small businesses? 2019 saw over 11,000 suits filed in the US, a 181% increase from the previous year.
Most suits are the result of automated website review software intended to deliberately identify business websites that do not provide the accessibility functions needed for the disabled. Then lawsuits are filed against small businesses, knowing many will quickly settle out of court.
What does this mean for independent agents?
As small business owners, know that you are a target for this litigation. And at the bottom line, you want to deliver ways to make it easy for consumers to find you, and customers to do business with you.
Click here to review ACT's ADA compliance resources